Statement Regarding the COVID-19 Protection Framework

Hand Rehab, incorporating Otago Hand Therapy, is operating in accordance with guidance from the Ministry of Health.

All of our staff have been vaccinated as we are covered by the COVID-19 Public Health Response (Vaccinations) Order 2021 which mandates the need for health staff as well as our support staff to be vaccinated.

As a health and disability services provider we will be using the COVID-19 Protection Framework (aka the Traffic Light System) to determine the precautions we need to take in order to best protect our staff and patients.

We do need to bear in mind when the rate of community spread is zero or very low, the risk of transmission from any consultation will be very low, unless a person is known to be at higher risk because they are symptomatic or a close contact of a confirmed case.  Therefore, those who are symptomatic or have tested positive will not be able to access in-person treatment until they are deemed to not be a risk to the health and safety of our other patients or staff.

This is why it is very important that all patients are asked screening questions at the time of entry to the clinic and patients answer these questions fully and truthfully.  Answering positively to a question will not necessarily mean that we cannot treat a patient but may require us to take additional precautions when treating them, such as extra protective equipment or a consultation by telehealth.

We require that all patients and visitors over the age of 12 must either sign-in with the COVID-19 Tracer App or complete a form to record their visit to our clinics.

As a customer facing business as well as being a healthcare provider we also require all staff and patients to wear a mask.  We may wear further PPE depending on the risk assessment results.

Thank you for your understanding.